03 Nov Four Facts About Appointment Reminders Every Practice Fusion User Should Know
Fact # 1: If you do not provide appointment reminders, within two weeks your “No Show” rate will easily double if not more. And the further in advance you make your appointments, the higher that no show rate will grow. So the number one rule is to always provide reminders.
Fact # 2: If you send your reminders via email, less then 20% of emails are read.
Fact # 3: Approximately 35% of your patients actually answer appointment reminder calls meaning 65% go to voice mail or are unanswered altogether
Fact # 4: 98% of all texts are read
Knowing these four facts, you can quickly understand what solution will deliver the best results. PatientlySpeaking was established with a clear understanding of these 4 facts. We have been providing Appointment Reminders along with A/R Courtesy calls to Practice Fusion customers as well as many other PM products in the marketplace. For over 5 years.