The decision to hire Patiently Speaking has been extremely lucrative for both my company and my clients. We use both the A/R and the ERA auto payment posting features. The service of ERA posting is accurate and efficient and saves us hundreds of hours of labor posting our own ERA’s. Having patiently speaking calling and texting patients on outstanding balances has generated thousands of dollars in additional income, we wouldn’t have seen without their services, far surpassing our expectations. Their professionalism and support is top notch. Their understanding of Kareo, as well as our business has really made the implementation easy. They listen and act on suggestions for improvements. I highly recommend this company.

Sharon H. - President - STAT Medical Consulting, Inc.

We started using the services of Patiently Speaking almost one year ago. We use their automated calling system to call on our delinquent accounts. The ease with which Patiently Speaking integrates with Kareo is amazing! It makes the process seamless! However, we also use it for some clients not on Kareo and uploading a file to generate the calls is equally as seamless. Brian and his team are great to work with! At initial set-up, they walked me through everything I needed to know, helped me determine my criteria for calls and even helped with recording a message for my patients! Set-up was a breeze and on my first call, I got a payment of $4,000. One of our clients said they have never, in the 20 years of practice, had so many credit card payments as they had the first month with Patiently Speaking. They have great reports that quickly let you know if a patient has any interest in paying their bill. By switching up our pre-collection process to Patiently Speaking, we have freed up staff time AND increased revenues. Win-Win!

Debbie D. - Owner - Diablo Medical Billing

RMBS has been working with Patiently Speaking for 11 months now and it has saved us a lot of manual labor hours. We use the Unapplied Patient Payments product and it has been awesome to say the least! This service more than pays for itself in the manual labor hours we saved each month. Their customer service has been nothing but top notch. I highly recommend trying their services.

Bill Williams - President - Rehab Medical Billing Services, Inc.

Patiently Speaking has been the answer to the “gaps” in our system processes. We have been using the Patient A/R application, ERA Posting, and Unapplied Payments to name a few. Patiently Speaking definitely enabled us to stream line systems that were very time consuming. Additionally, our clients’ revenue has gone up in some instances by almost 25% on the patient side. We won’t make a move without them!

Connie W. - CEO - Medical Claims Solutions, Inc

When we first talked with PatientlySpeaking about their payment automation solution, we were skeptical it would work as advertised. Now, 2 months in, not only are we highly confident in the solution, we are recognizing significant time savings from it. The solution works, it saves time, and we’re eager to continue rolling out more functionality. Moreover, time previously spent manually by our revenue cycle management team in processing payments are now reallocated to more important, business-critical tasks. In short, PatientlySpeaking has payment processing automation figured out, and is a critical component when using Kareo.

Ryan L. - Director - Viverant

ACP has been utilizing the services of Patiently Speaking for a couple of years and has been very pleased with the results. Automatic ERA Posting module has saved our company countless hours posting ERAs one by one. Brian and his team have been wonderful to work with and always looking for ways to increase efficiencies to our RCM process. As my business partner always says “Patiently Speaking is saving lives”. Highly recommend!!!

Robert Dimaano - CEO - Automatic Claims Processing Inc

We at Alternative Reimbursement Solutions, LLC have been working with the team at PatientlySpeaking for the past year. We have implemented the Posting of Unapplied Payments and the A/R Courtesy Reminder products to our practices. The Posting of Unapplied Payments product has freed up a tremendous amount of labor, allowing us to focus on other A/R related functions. We have seen a positive increase in our patient payments since we implemented the A/R Reminder product and can't be happier! The professionalism and support of this team is top notch. Their understanding of Kareo, as well as our business, really made the implementation easy. They listened and accommodated the different needs of our practices.

Suzanne K. - Owner - Alternative Reimbursement Solutions, LLC